“I would rather be the man who bought the Brooklin Bridge than the one who sold it.” – Will Rogers

You’re going to screw up.  It’s wired into your DNA.  You don’t have perfect information and a boundless amount of time. Mistakes will happen.  Bad decisions will be made.  Then there are the tough decisions that have to be made, which end up hurting people.  Like when you have to downsize or invite a bad hire to exit the bus.

But there’s one thing that should never be questioned, for sale or otherwise discounted.  That’s your integrity.  Tough decisions can hurt everyone, including you but you must make them for the good of the customer and the sustainability of the company.  You may not be able to make the right decisions all the time but you have to try to make them for the right reasons.

It won’t make sleeping that night any easier but when you look back, you’ll be able to say “it was a good ride”.


Blogging Gazelle is published daily by Shawn Carson


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