…perhaps it’s because you are not asking.
Customer feedback is vital to founding a startup…
Customer feedback is vital to develop the first product…
Customer is vital to growing the company…
Customer feedback is…. VITAL!
You must adopt a discipline of regular customer interaction in order to keep your finger on the pulse of your customers. The Customer Discovery Process is a company lifelong process. It starts early and never ends. Customers and their technologies change and so must you. Just ask the music recording industry…